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[LIBRARY EDITION Audiobook CD format in sturdy Vinyl Case with cloth sleeves that keep compact discs protected.]
[*Read by the author - L. David Marquet ]
A new model for leadership from a former Navy captain who transformed his command. -- David Marquet, an experienced Navy officer, was used to giving orders. As newly appointed captain of the USS Santa Fe, a nuclear-powered submarine, he was responsible for more than a hundred sailors. In this high-stress environment, where there is no margin for error, it was crucial his men did their job and did it well. But the ship was dogged by poor morale, poor performance, and the worst crew retention in the fleet. -- Marquet acted like any other captain until, one day, he unknowingly gave an impossible order, and his crew tried to follow it anyway. When he asked why the order wasn't challenged, the answer was ''Because you told me to.'' Marquet realized he was leading in a culture of followers, and they were all in danger unless they fundamentally changed the way they did things. -- That's when Marquet took matters into his own hands and pushed for leadership at every level. Turn the Ship Around! is the true story of how the Santa Fe skyrocketed from worst to first in the fleet by challenging the US Navy's traditional leader-follower approach. Struggling against his own instincts to take control, he instead achieved the vastly more powerful model of giving control. -- Before long, each member of Marquet's crew became a leader and assumed responsibility for everything he did, from clerical tasks to crucial combat decisions. The crew became fully engaged, contributing their full intellectual capacity every day, and the Santa Fe started winning awards and promoting a highly disproportionate number of officers to submarine command. -- No matter your business or position, you can apply Marquet's radical guidelines to turn your own ship around. The payoff? -- a workplace where everyone around you is taking responsibility for their actions, where people are healthier and happier, where everyone is a leader.
- Sales Rank: #17082 in Books
- Published on: 2015
- Original language: English
- Dimensions: 7.80" h x .67" w x 5.08" l, .77 pounds
- Binding: Paperback
Review
I don't know of a finer model of this kind of empowering leadership than Captain Marquet. And in the pages that follow you will find a model for your pathway. -- Stephen R. Covey, author of The 7 Habits of Highly Effective People
�To say I'm a fan of David Marquet would be an understatement... I'm a fully fledged groupie. He is the kind of leader who comes around only once a generation. He is the kind of leader who doesn't just know how to lead, he knows how to build leaders. His ideas and lessons are invaluable to anyone who wants to build an organization that will outlive them. -- Simon Sinek, optimist and author of Start with Why
How do we release the intellect and initiative of each member of the organization toward a common purpose? Here's the answer: With fascinating storytelling and a deep understanding of what motivates and inspires. David Marquet provides leaders in the military, business, and education a powerful vehicle that will delight, provoke, and encourage them to act. -- Michael P. Peters, president of the St. John's College, Santa Fe
I owe a lot to Captain David Marquet ... not only for turning the Santa Fe around during some REALLY bad times but I learned many lessons on leadership from him that have been invaluable in my post-Navy life. I preach the three legs (control, competence, clarity) of Leader-Leader everyday to empower my people and move the decisions to where the information lives... I used these principles to turn around the GE Dallas Generator Repair Department, which was in crisis when I arrived in 2010 and now is the best Generator Repair Department in the GE Network... Now I am tasked with turning around the Dallas Steam Turbine Repair Department... -- Adam McAnally, Steam Turbine Cell Leader at the GE Dallas Service Center and former crewmember, USS Santa Fe
This terrific read actually provides new and valuable insights into how to lead. And nothing important gets done without leadership. Captain Marquet takes you through his life of learning how to lead, and presents you with a winning formula: not leader-follower, but leader-leader. It's about leading by getting others to take responsibility--and like it. It works for business, politics, and life. -- Leslie H. Gelb, president emeritus of the Council on Foreign Relations, a member of several business boards, and a former columnist for The New York Times
It's the Hunt for Red October meets Harvard Business School. Turn the Ship Around! is the consummate book on leadership for the Information Age--where unleashing knowledge workers' intellectual capital is pivotal in optimizing organizational performance: from maximizing market share and minimizing customer churn to improving margins. Capt. Marquet's thesis is a complete paradigm shift in leadership philosophy. This new approach to leadership is applicable in all industries and across all corporate functions. If you're an Organizational Behavior or Leadership expert or enthusiast this book can have a substantial impact on you and your organization s ability to meet its goals. -- Joe DeBono, Founder and President of MBA Corps and Merrill Lynch Wealth Manager
David Marquet's message in Turn the Ship Around! inspires the empowerment of engaged people and leadership at all levels. He encourages leaders to release energy, intellect, and passion in everyone around them. Turn the Ship Around! challenges the paradigm of the hierarchical organization by revealing the process to tear down pyramids, create a flat organization, and to develop leaders, not followers. -- Dale R. Wilson, Sr., business management professional, and editor/blogger at Command Performance Leadership (commandperformanceleadership.wordpress.com)
This is the story of Captain David Marquet's unprecedented experiment in the most rigid of environments on the Santa Fe, a U.S. Navy nuclear-powered submarine. He had the courage to operate counter-culture, reengineering the very definition of leadership accepted by the U.S. Navy for as long as it has existed. He took huge risk to do this. The outcome was revolutionary - within a few short months, the crew of the Santa Fe went from worst to first. In today's information age, Human Capital is our most precious resource. It is the 21stCentury weapon of choice. Captain David Marquet's experiment in leadership has far greater application to the entire business world. This is thought leadership. -- Charlie Kim, Founder & CEO of Next Jump, Inc.
Leaders and managers face an increasingly complex world, where precise execution, teamwork and enabling of talent are competitive advantages. David Marquet provides a blue print, along with real-life examples and implementation mechanisms. Anyone who is charged with leading and making a difference needs to read this. -- John Cooper, President and CEO, Invesco Distributors
David Marquet's book discusses 'successful motivation' that provided his people the energy to overcome difficult obstacles. The values that he imbued in his folks provided a 'burst of energy' that positively energized them by satisfying their needs for achievement, providing appropriate recognition, providing a sense of belonging, developing self-esteem, permitting a feeling of control, and permitting an ability to live up to appropriate standards. This type of leadership energizes the work force and allows senior management to 'paint the future and light a path that takes the entire team to it.' This is a must read for all who desire good moral influence on the work force! -- Vice Admiral Al Konetzni, (USN, ret.) Former Pacific Fleet submarine commander.
The legacy of a Commanding Officer, or the leader of any organization, is how well the organization performs after he/she departs and the subsequent motivation, success and institutional contribution of those next generation leaders trained and developed. Read Turn the Ship Around! and you will learn how to build an enduring high performer, where people can't wait to get to work. -- Admiral Thomas B. Fargo (USN, ret.) Former Commander U.S. Pacific Command Chairman, Huntington Ingalls Industries
What I learned from and with David Marquet is that developing a bottom-up, Leader-Leader culture produces highly empowered people and highly effective teams. It worked on a nuclear submarine and it worked in the mountains of Afghanistan. That said, cultivating a Leader-Leader culture is much easier said than done because you must overturn almost everything people grow up thinking and learning about leadership. -- Captain (sel) Dave Adams, USN, Former Weapons Officer, USS Santa Fe, Khost Province PRT commander, Commanding Officer, USS Santa Fe
Captain Marquet's compelling leadership journey inspires each of us to imagine a world where every human being is intellectually engaged and fully committed to solving our toughest challenges. If it can be done on a nuclear submarine, it can be done everywhere. Turn the Ship Around! delivers a brilliant message. -- Liz Wiseman, Author of Multipliers: How the Best Leaders Make Everyone Smarter
About the Author
L. David Marquet(Captain, US Navy-Retired),�a top graduate of the US Naval Academy,�commanded the nuclear-powered, fast attack submarine USS�Santa Fe�from 1999 to 2001.�Since leaving the Navy, he has worked with businesses nationwide as a leadership consultant. He also�teaches graduate-level leadership at Columbia University. He lives in Florida with his wife, Jane.
Most helpful customer reviews
214 of 217 people found the following review helpful.
This is one book about leadership that you should read!
By Srikumar S. Rao
I am skeptical about books on leadership. Most are written by persons who have reached positions of hierarchical authority in organizations and then anointed themselves "leaders." They don't talk about the political infighting and maneuvering that got them the job. Instead they wax eloquent about their skill in developing people - skills that frequently exist only in their imagination and the book they have written which book is often fiction parading as non-fiction. I was a contributing editor for one of the major business magazines and have met plenty of CEOs. I will leave it to you to guess how many times insiders have told me that the book their chief has written is wildly off the mark.
I have not met any of the persons that David Marquet commanded, but I will lay a substantial wager that many will follow him wherever they can.
Full disclosure: I am biased. I think that David is a leader, not a commander or a CEO or a senior officer but an authentic leader, for two reasons: 1) his views conform largely to my own, and 2) He undeniably moved a top of the line US nuclear submarine form bottom of the heap to the top by many objective measures.
David's views on leadership, and I repeat I heartily endorse these, are:
1) "Our greatest struggle is within ourselves. Whatever sense we have of thinking we know something is a barrier to continued learning."
2) The way to build a great team is to push decision making down, way down. The more each person feels he has the ability to do what he needs to in his immediate working environment, the more he will "own" his job and the more engaged he will be.
3) Engaged people will bubble with ideas about how to make the whole enterprise better. Some of these ideas will be relevant to a particular section and some for the entire organization. For the larger scope ideas, the originators will go out and get the cooperation/approval of others necessary to make the improvement happen.
4) It is not enough to push the decision making way down. You also have to send down responsibility, authority and the requisite resources. If you do not do this simultaneously, you simply increase the frustration level. Would you invite some one to come and smell dinner but not eat it? Case closed.
5) The mission is critically important. What is it, how is it defined and communicated, and is it a critical determinant of what decisions are made and how they are made? The answers to these questions will determine the success of the organization.
There is much more but these give you the picture. There are wonderful anecdotes throughout the book. For example, Marquet relates an incident where he was denied the opportunity to sail with a submarine whose command he was to assume within a month. He just wanted to get a quick read on what he would soon be facing. The departing captain refused to take him for many reasons mostly unexplained. One explained reason was that Marquet would have taken up scarce sleeping space. What is interesting is the lesson Marquet draws from this incident and how it shapes his own future actions. I will quote directly from the book to illustrate this:
"Even though this 2-day underway period would be greatly useful in sustaining Olympia's quality performance after he departed, he apparently had no interest in helping facilitate that. Could I fault him? In the navy system, captains are graded on how well their ships perform up to the day they depart, not a day longer. After that it becomes someone else's problem.
I thought about that. On every submarine and ship, and in every squadron and battalion, hundreds of captains were making thousands of decisions to optimize the performance of their commands for their tour and their tour alone. If they did anything for the long run it was because of an enlightened sense of duty, not because there was anything in the system that rewarded them for it. We didn't associate an officer's leadership effectiveness with how well his unit performed after he left. We didn't associate an officer's leadership effectiveness with how often his people got promoted 2, 3 and 4 years hence. We didn't even track that kind of information. All that mattered was performance in the moment."
To truly understand how valuable this type of thinking and approach is, ponder this question: If the "leaders" of our financial institutions knew that their bonuses were dependent on how the executive decisions they made would play out over the next five years, and those bonuses were subject to being recovered within that period, do you think we would still have had the blow-ups that wrecked so many venerable institutions and nearly destroyed our financial sector?
There is one other reason I find this book invaluable. We all know that a good question is worth more than an hour of detailed instruction. Socrates certainly thought so. Each chapter has several profoundly thought provoking questions at the end. If you grapple with these questions, you may well find that your view of the world is being turned around. Here is a random example: "Are your people trying to achieve excellence or just avoid making mistakes?" Think about the implications of this for your organization.
Get this book and read it with your highlighter in hand. Probably a good idea to get two highlighters.
3 of 3 people found the following review helpful.
Turn it Around!
By Steve Gladis
Using a leader-follower model of leadership may have worked in the past when tasks were primarily physical, but a leader-leader approach is far more effective and resilient in a more cerebral and technical society. This is the story of how a Navy captain took command of a nuclear sub (the Santa Fe), whose crew was unempowered, uninspired, and performing poorly, and how that captain literally turned things around in short order by treating followers as leaders. This is a worthy read, but I caution that such personal stories have inherent biases and may not be generalizable to every organization. However, this is an excellent example of applying much less of a top-down, hero’s model and much more of a collaborative, coaching model to leadership practice. Risking such a paradigm shift for a military officer at the height of his career is ironically heroic. The book’s simple message: Control-Competence-Clarity. Push down (distribute) authority and control, ensure competence to execute, and communicate with clarity for consistency. One favorite quote: “Don’t move information to authority, move authority to the information.”
5 of 5 people found the following review helpful.
Single greatest treatise on leadership I've read.
By Nataliebeth
I found this book fascinating in its challenge of the well established leadership model assumption. The eloquent dismantling of the leader-follower model is wonderful. The leader-leader model that replaces it is even better! I served in the submarine fleet more than 12 years after Mr. Marquet commanded his boat, but the effects of his success are still readily apparent. My fellow nukes don't need to be told why that is so impressive but let me elaborate for others. Our culture in the Nuclear Navy is so unique and forcefully strong it's hard for an outsider to understand. In short, the devotion to excellence is so severe we have operated hundreds of reactors over millions of nautical miles, for over 60 years without a single process safety accident. This culture of excellence is so ingrained and so strong that for anything to change it those changes would have to be unquestionably profound. Mr. Marquet provided exactly that. He put those things in his book and translates them well to business, but I assure you, the proof of their value is in the fact that the Nuclear Navy has incorporated his concepts, and become better for it.
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